About onITnow
At onITnow, we’re passionate about reshaping service management for the modern world. With over 25 years of experience, we’ve seen it all, the successes, the struggles, and the missed opportunities. That’s why we’ve built a team of experts with one mission: to turn your challenges into opportunities and set a new standard for what service management can achieve.
We’re here to help ambitious organizations like yours become essential to your customers. It’s all about driving innovation, delivering real value, and carving out a stronger market position. We don’t just talk about adding value, we make it happen and ensure everyone can see the impact. Whether it’s strategic guidance, simplifying processes, creating effective organizational models, or leveraging cutting-edge tools, we’ll give you everything you need to take action and achieve results that last.
Based in the Netherlands but working with organizations across the globe, we’re ready to deliver solutions that hit the mark—on time, every time. Ready to shape the future of service management? Let’s get started!
Our Background
At onITnow, we’re redefining service management with the combined expertise of six ITSM specialists. Our story began in 2023 when InfraVision, Mproof, and Joost-IT joined forces to create a new standard in service management. By uniting decades of experience in IT consultancy, service management solutions, and seamless integrations, we’ve built a powerhouse of innovation and impact. In 2024, we took things even further—expanding our organization and strengthening our position in the industry. With a team of highly skilled service management professionals, we’re here to guide ambitious organizations like yours toward a smarter, more efficient future.
For us, service management isn’t just about processes—it’s about delivering real value. Our proven 5-step approach helps businesses elevate their service maturity, ensuring they stay ahead in a rapidly evolving digital world. From strategic insights to hands-on implementation, we provide the expertise and tools needed to drive meaningful, lasting results.
Ready to take your service management to the next level? Let’s make it happen.
Our roots:
www.infravision.com
www.mproof.nl
www.joost-it.nl
Our Trusted Partners
At the heart of Enterprise Service Management is the magic that happens when People, Processes, and Technology come together. It’s not just about improving each piece on its own—it’s about enhancing how they work together. This collaborative spirit also fuels our strategic partnerships, creating strong alliances that drive innovation and deliver real impact. Our featured partners include:
- Xurrent – The Enterprise Service Management platform focused on collaboration inside and outside the organization. Easy, Advanced & Complete.
- Freshworks – Enterprise-grade ITSM, for every business. Deliver exceptional IT services, without the complexity.
- XLA Institute – As one of the founding members of the XLA Institute, onITnow fuels innovation and set standards for the digital Experience Economy.
- USM – Survuz Foundation – onITnow is one of the most experienced implementation partners of USM – Universal Service Management – providing a solid foundation for a sustainable Enterprise Service Management strategy.
- Lansweeper – ITOM is crucial for ITSM, increase efficiency and minimize risk with the all-in-one solution for discovering, managing, and optimizing your IT, OT, and IoT assets.
- AutomMate – Where Service Excellence is the norm, boost your services with (hyper) automation across your organization.
- Expertize – leading Xurrent partner and service management specialist in Germany.
- Experience Design – ambitious service management professionals in Scandinavia.
- Streamline Partners – Australian innovators in service management through digital transformation by AI.
Join Us – Become Part of the New Norm in Service Management
Ready to take your service management to the next level? Partner with the leading ITSM advisor in the Benelux and collaborate with top professionals in the industry. Leverage our cutting-edge AI technology, enhance customer satisfaction through our dedicated Customer Care Center, and unlock the benefits of our OIN shared services.
Together we can achieve more. So, what are you waiting for? Contact us today!
Happy employees and happy customers!
Take the first step towards service excellence and contact us today!
Curious about what we can do for you? Feel free to contact us. We’re eager to hear your story and challenges. Together, we will develop a plan to elevate your service management to the next level!
ADRESInstead, contact me please.
Send us your information: