HALO ITSM

Halo is a privately owned, product-led ESM platform, designed to allow enterprise organisations to streamline service management across the organisation. The Halo platform is hugely configurable whilst being very modern and easy to use, with a non-modular approach to licences, and advanced features such as AI and integrations built in as standard. This enables teams to scale efficiently, reduce complexity, and deliver a consistent service experience without hidden costs or fragmented tooling.

HALO PSA

HaloPSA is a Professional Services Automation (PSA) platform designed to help managed service providers (MSPs) and IT service companies manage their operations, support clients, and automate billing and service delivery. Developed by Halo Service Solutions, HaloPSA provides a unified system for managing service tickets, contracts, projects, time tracking, and customer relationships in one platform.

HaloPSA is built specifically for service providers that support multiple customers. It allows organizations to manage service desks for many client environments while keeping data, assets, and contracts organized per customer. The platform combines operational tools and business management features, enabling IT service companies to run both their technical support processes and their commercial operations from a single system.