Better together
Service Management thrives on collaboration – bringing people, processes, and technology into seamless integration. It’s not about improving each element in isolation but about enhancing their interaction to deliver greater value.
Throughout our journey, we reach various destinations, each tailored to the unique needs of our customers. Meeting these diverse demands requires a comprehensive service portfolio that addresses every aspect of service management. That’s why onITnow partners with multiple strategic technology providers, ensuring we deliver the best solutions and make a real impact.
Xurrent
Meet Xurrent® (formerly 4me), the all-in-one ESM solution that brings your service management to a new level. Purpose-built to support Service Integration And Management (SIAM), Xurrent makes it easier than ever to collaborate seamlessly across IT, HR, Facilities, and beyond. Enjoy real-time visibility, manage multiple vendors with ease, and ensure a top-quality service experience, all in one powerful platform.
Simplify Service Delivery with Xurrent and onITnow
Xurrent isn’t just any ESM tool; it’s crafted to unify departments and make every request feel effortless. With us as your partner, you’ll gain a fully tailored approach to ESM maturity that adapts precisely to your organization’s needs. Together, we’ll use Xurrent to create a service experience that’s seamless, efficient, and truly next-level.
Freshworks
Freshworks brings you the tools to tackle business challenges with ease. Trusted in over 120 countries, Freshworks solutions empower companies to enhance customer and employee experiences alike. No matter your size, Freshworks helps you deliver smoother, smarter service every day, designed to grow right alongside you.
Freshservice: your go-to for effortless IT management
Freshservice is here to simplify IT for your team and your customers. With its intuitive design, Freshservice centralizes IT tasks—from Incident and SLA Management to a user-friendly Self-Service Portal. Scalable and flexible, it’s built to adapt as your business grows, boosting efficiency and customer satisfaction all at once.
TOPdesk
TOPdesk streamlines service management across IT, HR, and facilities, improving internal and external service delivery. With flexible modules, a Self-Service Portal, knowledge base, and kanban board, TOPdesk adapts to your needs. Built on ITIL standards, it integrates easily with other tools through APIs—software interfaces that let applications communicate—making TOPdesk a scalable, user-friendly solution for efficient service management.
Clientele ITSM
Clientele ITSM delivers end-to-end services, streamlines processes, and empowers customer self-service. With built-in ITIL, ISM, and USM support, plus integration with Microsoft Active Directory, AFAS, and Exact Online, it’s ready for immediate deployment. Native tools for customer data, quotes, and invoicing make it ideal for Managed Service Providers.
Happy employees and happy customers!
